Privacy Policy
Your privacy is important to us
Last Updated: January 5, 2026
At Nepali Store, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Place an order
- Subscribe to our newsletter
- Contact us with inquiries
- Participate in surveys or promotions
This information may include: name, email address, phone number, shipping address, billing address, and payment information.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Click patterns and browsing behavior
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie settings through your browser preferences.
How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send marketing and promotional communications (with your consent)
- Improve our website, products, and services
- Detect and prevent fraud and security threats
- Comply with legal obligations
- Analyze usage patterns and optimize user experience
- Respond to customer service requests
- Send administrative information and updates
How We Share Your Information
We may share your information in the following situations:
Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Payment processors (Stripe)
- Shipping and delivery services
- Email service providers
- Analytics providers
- Customer service platforms
Business Transfers
We may share or transfer your information in connection with a merger, sale, acquisition, or other business transaction.
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as court orders or government inquiries.
With Your Consent
We may share your information for any other purpose with your explicit consent.
✓ We never sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure payment processing through Stripe
- Regular security assessments and updates
- Access controls and authentication
- Data backup and recovery procedures
However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access
You can request access to the personal information we hold about you.
Right to Correction
You can request that we correct inaccurate or incomplete information.
Right to Deletion
You can request that we delete your personal information (subject to legal obligations).
Right to Data Portability
You can request a copy of your data in a structured, machine-readable format.
Right to Opt-Out
You can opt-out of marketing communications at any time.
To exercise any of these rights, please contact us at privacy@nepalistore.com
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information receives adequate protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: